Aqualyze Drinking Water Systemsquote

Privacy Policy

We are committed to protecting your privacy, and take our responsibility regarding the security of customer information very seriously. This policy explains how we use customer information and how we protect your privacy.

Use of customer information

Information required to process your order or enquiry
We require certain information to allow us to process your order or enquiry. This includes, for example, your name, address, telephone number, and email address, as well as your credit or debit card number and expiry date. This information allows us to process your order and to send you confirmation by email or contact you regarding your enquiry.

Mailing List

Your details will be logged and used only by ourselves to contact you from time-to-time with notices such as cartridge replacement, reminders, product updates or new products available. You can be removed from this list at anytime by emailing remove@aqualyze.co.uk or telephoning our helpline.

Disclosure to third parties

We do not sell, trade, or rent your personal information to others. We never disclose information to any other person or organisation other than for the purpose of processing and arranging delivery of your order unless there is an emergency situation that requires it or we are legally required to do so. Where requested we will pass your information on to trustworthy third parties that we use for the provision of certain services, for instance requesting a local plumber to contact you. Should the passing of this information take place at your request we will not be held responsible for the future interaction between parties.

Protecting your information and data retention

When you place an order and enter personally identifying information, you will be offered the option to have your details transmitted across the internet securely, using high-grade encryption (128 bit). Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. This does not apply where we are required by law to pass your information to a third party.

Cookies

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses and to store your details if you select the 'Remember Me' Option. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Data collected by this site is used to:
a. Take and fulfill customer orders or enquiries
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes or where permission has been granted

Revision of this policy

We reserve the right, in our sole discretion, to modify, alter, or otherwise revise this Privacy Policy at any time without notice and you agree to be bound by such modifications, alterations, and revisions. Notification of revisions is limited to the actual posting of the revised Privacy Policy on this site.

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